Our Customers
Lorden Home Climate Company has helped families like yours stay warm in winter, cool in summer, and comfortable every day of the year for more than seven decades. Along the way, we’ve earned a reputation for delivering clean affordable energy, responsive service, intelligent systems design, and expert heating and air conditioning installation and maintenance.
Customer Testimonials
“Thank you so very much for caring enough to help me out with pre-buying oil. It means a lot to me that I can keep my boys warm and it’s a big weight off my shoulders. I really appreciate the thoughtfulness of Lorden for helping me in a time of need as oil prices have risen and I try to get by working two jobs. I will always remember what you have done for me. People like you make the world a little brighter.” Sincerely, Leo
“Last week I was in dire need of oil since my tank had ran dry and the temperatures dropped in the area. I called them since I was out of town and they were able to get an emergency delivery to my house within an hour and a half. They were very cooperative and understanding. I want to thank Jen at the customer care center for helping me out of a jam. Thank you!” Dorian
“First, thanks to all at Lorden for 10 years of service and then a special thanks to you, AJ, for the helping with our furnace this winter. The care and timeliness of service by you and your team was appreciated.” Blessings, Rick
“I am in Lunenburg MA and the Fitchburg office accidentally delivered over 600 gallons of oil and filled my 3 tanks. This was one of the best customer service situations I have ever been in. I am a single mother and could never afford all that oil at once. They were completely awesome, treated me like a person and gave me a great deal on the oil and a payment plan. The mans name was Woodie who I dealt with. Great service all around!” Amanda
“A thank you to the oil deliverer who initials starts with J. I’m sure he saved me from having a flat or buying a new tire. He was a very accommodating young man.” Thank You, Lorraine V.
“Thank you so much for solving the problem with our furnace. Your representative did a fantastic job installing the new smoke pipe and servicing our water heater. He was the complete, efficient technician, a great representative for Lorden. The furnace runs smoother than it has since installation.” Bill and Ellie W.
“You are the fabulous company and have always been there as soon as I need you. It’s always a pleasure to dealing with all the people at Lorden and the service I get is wonderful.” Marty H.
“Joe was awesome. He gave me his personal number in case I had any problems. Service like that is hard to find these days. I would recommend him to anyone.” Johanne W.
“I loved your technician who installed my oil tank. He was friendly, professional and I’m very happy with the work he did at my home.” Mr. Al-Masri