Lorden Professionals Are Here When You Need Us

Customer Support

We are upgrading our phone system on Tuesday, September 12, 2022 and expect outages throughout the day.  If you have an emergency, please email us at ecare@lorden.com and someone will get back to you between the hours of 8:00a-4:00p. Our answering service is available to dispatch emergency calls for propane smells or leaks after 4:00p. They will not be able to answer account questions or schedule deliveries.

We apologize for the inconvenience of not being able to easily reach us at this time.

Phone Numbers

800 828 3395 – Ayer Toll Free
800 252 9543 – Hollis Toll Free

978 772 2000 – Ayer
603 465 2267 – Hollis
978 433 6685 – Pepperell
978 597 2227 – Townsend
978 537 2220 – Leominster
978 264 9595 – Acton

Mailing Address

Lorden Home Climate Company
P.O. Box 669
Ayer, MA 01432

Lorden Home Climate Company
P.O. Box 329
Hollis, NH 03049